What Are the Best Qualities to Look for in a Realtor in Kitchener-Waterloo - WRX Property Group

The Top Six Characteristics to Look for in a Realtor

As is the case in just about everything, everybody has different preferences and priorities. Your definition of a perfect realtor may be completely different than someone else’s – but that doesn’t mean they couldn’t be defining the same person.


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This is crucial. Because after all, it’s your journey – the perfect realtor is simply serving as your guide. Find someone who hears you, and understands your expectations and motivations.

If you say your budget is around $250 000, you don’t want to be taken to $400 000 homes all the time.

Empathy is important. Knowing that your realtor understands more than just the list of expectations you’ve provided – that they understand you and your vision – is incredibly important.

Your realtor represents you, and your interests, and you will be best served by someone who genuinely understands your expectations and is willing to do everything in their power to bring your realty dreams to reality.

Which segues nicely into the next characteristic…


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Real estate moves quickly sometimes, and you’ll want someone with the energy and motivation to keep up with the pace. A great realtor doesn’t wait for opportunities to come to them; a great realtor creates opportunities.

How hard is your realtor willing to work for you? The answer should be: very hard. Real realtors don’t twiddle their thumbs – they dive in. You won’t find everything you want with an idle realtor.

You want somebody active, who will energetically pursue opportunities for you, without needing to be prompted or reminded. Find someone intrinsically motivated to put the work in. You should never have to doubt that your realtor is working for you to the best of their ability.

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Who wants a gloomy, frowny realtor? Well, hopefully not you – you deserve better!

Don’t underestimate the power of positivity. An upbeat, optimistic realtor will have a huge impact on your overall experience. Your realtor’s mindset matters.

Even though buying or selling a home has nerve-wracking elements, there are choices you can make to ensure as positive a journey as possible.

By working with an optimistic, positive-minded realtor, you are doing just that.

If at times you’re worried or upset, you want a realtor who’s a ray of sunlight. And when your realtor is communicating with others on your behalf, you want someone who will make a positive impression.

Look for a ‘glass-half full’ type of person – you won’t regret it.


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It’s important to know you can get in touch with your realtor when you need to.

Find someone who gets back to you promptly and professionally. Now, they don’t have to be the most tech-savvy person ever to have walked the earth, but in this day and age, it’s good to know that you can reach them quickly and through different methods of communication.

Does your prospective realtor still use telegraphs? Are they more likely to respond in Morse code than text? If yes, perhaps you should find somebody a bit more plugged in.

You never know when a question or concern might pop up, and it is crucial for both your peace of mind and the efficiency of the buying or selling process that you can quickly and easily reach your realtor.

Familiar with the Kitchener-Waterloo Region

You want to be confident that when your realtor is talking, they know what they’re talking about. Being familiar with the region you’re moving to is one of the most fundamental skills your realtor should possess.

After all, you are hiring them as an expert – they had better have some expertise! Familiarity with the region is absolutely vital. Every neighbourhood has its quirks. It’s a matter of knowing which quirks you can’t live with, and which you can’t live without.

It’s easy enough to look at a map and find the real estate listings, but there is quite a lot beneath the surface that is not common knowledge. What does a specific neighbourhood offer that another does not?

(More on that in our upcoming series on Kitchener Waterloo neighbourhoods) What have other houses in the area sold for recently? What’s the traffic like?

Your realtor should be familiar with the specific real estate market in the specific area you’re looking.
Find someone who knows the region, and while you’re at it, find someone who knows other things, too…


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Experienced With the Kitchener-Waterloo Market

Experience comes in a lot of different packages. Look for a few things: how many years have they been in real estate? Have they been in the same region? Where have they worked?

Remember that age does not always mean quality experience.

The real estate market has changed significantly over the last decade, and experience in the present buying and selling climate is essential.

Longevity can be a positive sign, but it’s not just the quantity of experience, it’s the quality.

Surprises can be nice, like a special, unexpected gift on your birthday, but when you’re embarking on a journey into the world of real estate, you don’t really want surprises.

Find a realtor who has navigated the waters of 21st-century real estate enough to always know what to do, whatever the situation.

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These are all important traits that you should look for, and that you really should expect from your realtor. One final consideration is: rapport.

How well do you get along with your realtor? Finding someone with whom conversation flows freely makes a world of difference.

You shouldn’t have to cringe whenever your phone rings and it’s your realtor on the other line – this is a working relationship that you should feel comfortable and confident in.

With these six qualities (and a few extra) in mind, you can make the important step of choosing your realtor confidently, and with the knowledge of what you can – and should – be expecting from them.

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